Refunds are only available for unused products in their original packaging, returned within 14 days of purchase. Services already rendered cannot be refunded.
Custom-made wigs, opened hair products, or discounted items are non-refundable. Gift cards and promotional codes cannot be exchanged for cash or refunded.
Appointments must be cancelled at least 24 hours in advance for eligibility of rescheduling or partial refund. Late cancellations or no-shows will not be refunded.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days.
If you have questions about this Refund Policy, please contact us at support@yourdomain.com.